The licence feature cannot be used on this machine or the matching dongle is not attached or cannot be found. (1:10)

Description

You may receive the following error when trying to activate Micromine Origin & Beyond using a dongle licence (USB). This is typically the result of an outdated USB driver. 

The licence cannot be checked out. The licence feature cannot be used on this machine or the matching dongle is not attached or cannot be found. (1:10)

Solution

1. Close Micromine Origin & Beyond (O&B)
2. Click here to go to the Marx downloads page
3. Find and click the Download button below CBUSetup, next to Driver for CRYPTO-BOX SC, XS, Versa
   
   
   
   
4. Once the download is complete, extract and double-click the installer to begin installation. Follow the wizard to complete the installation. You will require Administrator rights to install this (you may require assistance from your IT team/provider).  
5. Disconnect and reconnect your Micromine USB dongle and verify that a red light is visible on the USB dongle. If you still do not have a visible red light, restart your device or try a different USB port.
6. Launch Micromine O&B and click Activate a dongle licence.
   
   

Cause

This issue can be caused by:

• Outdated USB drivers (CRYPTO-BOX)